Product guide

How ProofGateway Works

ProofGateway lets you collect customer customer proof through a simple link and display them on a Trust Wall™ or embed them on your website.

Customers don't need an account to submit. Setup takes minutes and no coding is required. You approve submissions from your dashboard, then share your wall link or paste an embed snippet (Pro).

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Getting started

Sign up at Create workspace. Use a strong password (8+ characters, uppercase, lowercase, number).
Confirm your email — Click the link in your inbox (any device). Expired? Use "Resend confirmation email" on the error page.
Complete onboarding — Set your business name and public link. Your URLs will use the form proofgateway.com/t/your-link and proofgateway.com/w/your-link.
Copy your Trust Collection Link from Settings or Customer Proof, share it with customers, then approve submissions from your Dashboard.

Setting your business name & public link

Business name — Shown on your wall and collection page. You can change it anytime in Settings. It does not affect URLs.

Public link (slug) — Public link (slug) — The URL slug (e.g. acme-growth) in /t/your-link and /w/your-link. Must be unique. You can change it a limited number of times; after that, contact support.

When you change your public link, old links redirect to the new URL so existing shares keep working.

Collecting customer proof

Your Trust Collection Link is proofgateway.com/t/your-link. Find it in Settings (Public link) or on the Customer Proof page.
Share the link via email, chat, or your site. Submitters do not need an account.
Submissions arrive as Pending until you approve or reject them.

Moderating submissions

On the Customer Proof page you can:

Filter — All, Pending, Approved, or Rejected.
Approve or reject — Approved customer proof appear on your wall and in embeds.
Edit — Fix name, role/company, or body before or after approval.

Two ways to display your customer proof

Public wall (free) — Your approved customer proof live at proofgateway.com/w/your-link. Share this URL in emails, on social media, or link to it directly from your site. It updates automatically whenever you approve a new customer proof. No setup needed.
Website embed (Pro) — Go to Dashboard → Widgets, choose a widget type (Grid, Slider, Badge, or Quote), then click Copy embed code. Paste the one-line snippet into your site — works in Webflow, WordPress, Framer, Shopify, and any HTML page. No coding required. To resize, adjust the height value in the snippet.
Appearance — Theme, density, and avatar/role are configured in Widgets and apply to all embeds. Accent color and wall layout are configured in Settings and apply to your Trust Wall™ only.

White-Label & branding

The White-Label add-on (Pro only) removes ProofGateway branding from the collection form, wall, and embeds so only your logo and name appear.

Manage it from Billing or the Upgrade page. Your accent color (set in Settings) still applies as a subtle brand highlight on the wall.

Billing & plans

Free — Collect and moderate. Trust Collection Link and wall work. Embeds show an upgrade message.
Pro — Unlocks embeds, bulk import, and the White-Label add-on option.
See our Pricing & plans page for details.
Pro users can open the Stripe Customer Portal from Billing to update payment methods, view invoices, or cancel.

Use-case and integration guides

If you already understand the workflow, these focused pages show how ProofGateway fits specific buying intents and website platforms.

Testimonial software

See the main commercial overview for collection, moderation, embeds, and hosted proof.

Testimonial widget

Go deeper on website embeds and how approved proof shows up on key conversion pages.

Embed in Webflow

Follow the dedicated Webflow page if your next step is publishing testimonial widgets there.

Embed in WordPress

Use the WordPress guide for a cleaner moderation-to-publish workflow on trusted website pages.

Frequently asked questions

Do customers need an account to submit?

No. They open your Trust Collection Link, fill in name, role/company, and customer proof, then submit. No sign-up required.

Can I change my public link?

Yes, a limited number of times (e.g. twice). After that, contact support. When you change it, old URLs redirect to the new link automatically.

Do old links break if I change my slug?

No. Old collection and wall URLs redirect to your new link so existing shares keep working.

Can I remove ProofGateway branding?

Yes. The White-Label add-on (Pro) removes ProofGateway branding from the collection form, wall, and embeds so only your brand shows.

Is it mobile-friendly?

Yes. Collection forms, the Trust Wall™, and embeds are responsive and work on mobile and tablet.

Can I cancel anytime?

Yes. Pro users can open the Stripe Customer Portal from Billing to cancel or update payment. No long-term contracts.

How do I get my Trust Collection Link?

After onboarding, find it in Settings (Public link) or on the Customer Proof page. Format: proofgateway.com/t/your-link.

I didn't receive the signup confirmation email.

Check spam/junk. Links expire in about an hour. If expired, use "Resend confirmation email" on the error page. You can open the new link on any device.

Still have questions?

We respond within 24 hours on business days.